why do i need to know about "agentic AI"?🕵️‍♂️🤖

i don't even work in IT?!

December 17, 2024

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Happy Tuesday HR friends!👋

Today we’re pondering agentic AI.🧠 

With just a couple of weeks left in the year (somehow!?), it’s an ideal time to do a little extra reading on trends for 2025 and plan out some initiatives for the New Year.

We touched a little on general AI trends for 2025 last week, but today we want to exclusively dive into agentic AI. What is it, and why does Harvard Business Review think it will change how we work?

Let’s dive in shall we?🤿

In Today’s Edition

🤖 AI Agents: Your New Office BFFs?


🛋️ The Break Room: Has your team created an AI agent yet? How's it going?


📚 Human Readsources: Divisive issues dominated workplace discourse in 2024., RTO mandates causing high employee turnover., Incomes shrinking in some U.S. cities..


Predictive AI > Generative AI > Agentic AI

The Simpsons GIF by AniDom

So maybe our teams can finally finish on time 🎉

Agentic AI will revolutionize workplaces by 2025. It's the "third phase" in the AI revolution (after x and y) and when given sufficient context and access to the tools we use everyday, will start to do a lot more on our behalf.


The scope of potential tasks is far too great to cover in an email alone so we encourage you all to do some holiday reading and have a think about all the time your teams could save if this gets rolled out correctly next year.


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🤖 AI Agents: Your New Office BFFs?

Brace yourselves, HR fam – agentic AI is about to shake up the workplace. These autonomous systems can handle complex tasks, make decisions, and collaborate with humans, all without our constant hand-holding.


It's like having a team of super-smart interns who never need coffee breaks or complain about the lack of snacks in the kitchen.


As Harvard Business Review puts it, "Agentic AI represents a significant leap in AI capabilities, enabling AI agents to independently execute complex tasks, make decisions, and collaborate with other AI agents." Imagine streamlining processes, enhancing productivity, and driving innovation like never before – all while you sit back and watch the magic happen (or, you know, actually do your job).


But before you get too excited and start planning your early retirement, let's talk about doing this responsibly. We'll need to set clear goals, manage AI-human team dynamics, and implement safeguards to avoid any "rise of the machines" scenarios.


It's a brave new world, but we've got this – just like we've navigated every other HR curveball, new tech and "software to save us x hours" that has been thrown our way over the years..


🔗 Relevant links

👀 TLDR

Think of agentic AI like an enormous decision tree that a robot navigates through once a human prompts it to start. We'll move from "question and answer" to "prompt and the AI will continuously self-correct, check for new data sources and problem solve until it gets you the answer that is perfectly tailored for the original prompt".

⚡ Takeaway and Try

The best way to understand is to try - here are 3 user-friendly AI assistants that can help automate your daily work tasks:

  1. 🤖 Beam.ai - Think of it as your digital workforce team. Perfect for handling repetitive tasks like processing employee documents, managing customer inquiries, and organizing healthcare appointments.

  2. 🤝 CrewAI - Imagine having a team of AI assistants working together on your projects. You can easily create workflows without any technical knowledge using their ready-made templates. Great for tasks like employee onboarding, performance tracking, and recruitment processes.

  3. 📧 Lindy.ai - Your personal email calendar (and even phone call) assistant. It helps manage your inbox, schedules meetings, handles customer communications, and even helps with recruitment screening. Perfect for busy HR professionals who want to spend less time on admin and more time with people.


📚 Human Readsources

🏢 Divisive Workplace Tensions Soar in 2024 (HR Dive) - Divisive named 2024 word of year due to workplace tensions.


⚖️ Return-to-Office Mandates Spark Employee Exodus (The HR Digest) - RTO mandates causing abnormally high employee turnover at companies.


📊 Income Inequality Widens as Median Incomes Plummet (The HR Digest) - U.S. cities see significant decline in median household incomes.


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Thanks for reading to the end and we hope today’s edition sparked some new ideas for your workplace! 🧠

We know you’re super busy and really appreciate the little corner of your inbox you let us into 3 times a week. 😀

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