🎮does your company have the EX factor?

because great employee experience (EX) can be your competitive edge

March 17, 2025

In partnership with

Happy Monday HR friends!👋

In today’s edition, we’re pondering the importance of employee experience (EX)🧠 

While employee engagement measures commitment and satisfaction captures momentary happiness, employee experience (EX) is different.

It’s the whole journey—encompassing every touchpoint from recruitment to exit. Is this the overarching metric we should all be focusing on?

We’ll be in touch with more content to help you stay on top of the ever changing HR landscape, next week !✨💪

In Today’s Edition

🎮 Level Up Your Employee Experience


🛋️ The Break Room: Real Talk on EX - Horror Stories & Success Stories from the Trenches


📚 Human Readsources: Employee confidence hits record low amid layoffs, Trump criticized remote work while working remotely, NASA offices face severe workspace and infrastructure problems.


Should employee experience (EX) be our new focus metric?

Working Tonight Show GIF by The Tonight Show Starring Jimmy Fallon

Daniel thinks so….

Did you know that that 77% of employees worldwide feel disconnected from their work?


This widespread disengagement isn't just an HR headache – it directly impacts the bottom line. Companies that prioritize employee experience (EX) consistently outperform their competitors, seeing not just higher profit margins but significantly higher customer satisfaction scores.


For HR leaders and people managers, the traditional approach of annual surveys and generic perks is giving way to sophisticated, data-driven strategies that treat employee experience as seriously as customer experience.


The time for incremental improvements has passed – today's workforce demands a bold, comprehensive approach to employee experience that addresses everything from onboarding to career development.

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🎮 Level Up Your Employee Experience


Our team are looking for meaningful work, growth opportunities, and a workplace that actually cares about their wellbeing. Employee satisfaction and engagement are great metrics to start with, but employee experience (when tracked properly) painst a much clearer picture. So as your selves, is it time for a serious EX upgrade?


Here's the wake-up call: companies with strong employee experience see 3x higher profits and 40% lower turnover. But creating great EX isn't just about throwing money at the problem.


It requires a holistic approach that considers the entire employee journey - from recruitment to exit. The good news?


Small, intentional changes can make a big impact.


Start by implementing strengths-based hiring (for both remote and in house roles) and development programs - they're proven to boost engagement and performance. Create comprehensive onboarding experiences (because losing 22% of new hires within 45 days is expensive and exhausting).


Most importantly, focus on building a culture of continuous feedback and recognition. Remember, great EX isn't a one-time project - it's an ongoing commitment to creating a workplace where people actually want to stay and grow.


🔗 Relevant links

👀 TLDR

Real EX is about creating meaningful experiences from day one. With only 23% of employees feeling engaged, it's time to level up your approach (and yes, your bottom line will thank you).

⚡ Takeaway and Try

  1. 🎯 Implement a "First 45 Days Success Program" focusing on meaningful team integration and project involvement. This addresses the critical turnover risk period by restructuring onboarding to prioritize engagement over administrative tasks. Create a day-by-day schedule balancing essential paperwork with team connections, mentor meetings, and project participation. Track 45-day retention rates, new hire satisfaction scores, and time-to-productivity metrics.

  2. 📊 Launch bi-weekly "Pulse Check Fridays" with 15-minute structured feedback sessions between managers and team members. This creates regular communication channels and catches issues before they escalate. Develop a simple template covering wins, challenges, and support needed. Monitor employee satisfaction trends, issue resolution rates, and manager effectiveness scores.

  3. 💪 Create a "Strength-Based Role Evolution" program where managers document unique employee strengths monthly and adjust responsibilities accordingly. This increases engagement by aligning work with natural talents. Implement through monthly strength-spotting workshops, role-mapping sessions, and quarterly responsibility reviews. Measure improvements in employee engagement scores, productivity metrics, and internal mobility rates.

  4. 🌱 Establish a "Flexible Growth Investment" program allowing employees to split their development budget between traditional training and self-directed learning projects. This personalizes professional development and increases learning engagement. Set up a simple proposal process, tracking system, and quarterly review cycle. Monitor skill acquisition rates, project completion impact, and retention correlation.

  5. 🤝 Institute monthly "Journey Mapping Coffee Chats" with randomly selected employees across departments. This provides ongoing insights into the employee experience and highlights improvement opportunities. Create a structured discussion guide, feedback collection system, and action item tracking process. Measure implementation of suggested improvements, employee satisfaction trends, and participation rates.


📚 Human Readsources

🏢 Employee Confidence Hits Record Low Amid Layoff Fears (HR Dive) - Employee confidence hits record low amid layoffs and uncertainty.


⚖️ Trump Slams Remote Work While Golfing in Florida (HR Grapevine) - Trump criticized remote work while conducting business from Mar-a-Lago.


📊 NASA's Return-to-Office Chaos: Bugs, Space Shortages Plague Workers (HR Grapevine) - NASA office chaos: overcrowding and pests disrupt federal workers


Thanks for reading to the end and we hope today’s edition sparked some new ideas for your workplace! 🧠

We know you’re super busy and really appreciate you letting us into your inbox a few times a week. 😀

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